Warranty and Care

Your Solace Jewelry piece is covered by a limited lifetime warranty against manufacturer's defects under the terms and conditions outlined below. To claim this warranty, proof of purchase in the form of a Warranty Authenticity Card, receipt, or registration is required.

Terms and Conditions

  1. Coverage: This warranty covers any defects in materials or workmanship under normal use during the warranty period.
  2. Exclusions: The warranty does not cover:
  3. Customer Responsibility: Shipping and postage costs for both sending and returning the jewelry are the responsibility of the customer.

How to Claim Your Warranty

  1. Contact Us: Please email info@solacejewelry.com with your proof of purchase.
  2. Assessment: If Solace Jewelry determines that your warranty claim is valid, we will arrange for the repair or replacement of your jewelry piece.
  3. Non-Warranty Repairs: If your warranty claim is not accepted, we will inform you of the available repair options and any associated costs.

Thank you for choosing Solace Jewelry. We are committed to ensuring your complete satisfaction with our high-quality jewelry. If you have any questions or need further assistance, please do not hesitate to contact us.