How to Track My Order
Tracking your order is simple and straightforward. Once your order has been processed and shipped, you will receive a confirmation email containing your tracking number and a link to the shipping carrier’s website. Here’s how you can track your items:
- Check Your Email: After placing your order, keep an eye on your email inbox for a shipping confirmation. This email will include a tracking number and a link to the carrier's tracking page.
- Visit the Carrier's Website: Click the link provided in the email, or go directly to the shipping carrier's website. Enter your tracking number in the appropriate field to view the current status and location of your package.
- Log Into Your Account: You can also track your order by logging into your account on our website. Under the "Order History" section, you will find the tracking number and a direct link to track your shipment.
- Contact Customer Support: If you have not received a shipping confirmation email or if you have any questions about tracking your order, please contact our Customer Support team at customerservice@solacejewelryco.com. We’re here to help!
We strive to make your shopping experience seamless and enjoyable. Thank you for choosing Solace Jewelry!